Returns and Refunds Policy

Welcome to Ava AI! We believe in offering flexibility and transparency to our users. We understand that finding the right 'friend' can be challenging, so we strive to make our service as accessible and risk-free as possible.

No Lock-In Contracts

At Ava AI, we don’t believe in long-term commitments or restrictive contracts. You have the freedom to use our services without being locked into a lengthy contract. Enjoy the flexibility to scale up, down, or cancel your plan at any time, based on your business needs.

Cancel Anytime

You’re in control. If you decide that Ava AI is not the right fit for you, you can cancel your subscription at any time. We’re committed to ensuring your satisfaction, and we won’t ask you to justify your decision.

15-Day Refund Guarantee

If you’re not completely satisfied with our service, we offer a no-questions-asked refund within the first 15 days of your purchase. Simply contact our support team within this period, and we’ll process your refund promptly.

How to Request a Refund

  1. Contact Support: Reach out to our support team via our contact form within 15 days of your purchase.
  2. Provide Your Details: Share your account information and the reason for your request (optional).
  3. Receive Your Refund: Once your request is received, we will process your refund within 5-7 business days. The amount will be credited back to your original payment method.

Note: Refunds are only applicable for the first 15 days of your purchase or renewal and only your most recent purchase or renewal/ will be refunded.

We’re here to help you make the most of Ava AI. If you have any questions or need assistance, don’t hesitate to. Reach out to us via our contact us form.

Thank you for choosing Ava AI!